Question For Collectors

Does it matter to you if a cd has a drill hole or saw cut through the jewel case and the cd itself is not affected in any way?

The reason I ask is this. I recently received a Neutral feedback on ebay from a buyer who posted that the cd I sold them had a drill-hole in the case. This was true. The cd was brand-new, unopened, still in the shrinkwrap with a drill hole through the spine. Not only was this in the picture, but also in the description. I was totally upfront about it. After I received the neutral feedback, I contacted the buyer and asked them about it. His reply was "Oh, I guess I missed that. My bad".

Neutral feedback isn't nearly as bad as negative, but it still ticked me off, especially since prior to that, I had 100% perfect feedback and I was totally honest about the drill-hole in the first place. Dingus just skipped over that portion.

Do you care if the a jewel case/back tray card is damaged?

Personally I do - but what I do is replace it with my own jewel case. I have a lot of brand new jewel cases on hand just for such a thing.

As an avid ebay seller some sometimes buyer I think that disclosure of the drill hole is all that you needed to do and it was his bad for not reading the whole way through. I try to put in the description cd and insert status so people who are bidding can make an informed decision. If you choose not to read it than it is all your fault for not paying attention...

I got a neutral from a lady recently because i shipped it to the confirmed paypal address. She was annoyed because i sent it exactly as paypal put it and not addressed to someone else living at the home. Found out later someone had stolen her car and she was having a bad day...

Did you leave feedback for him? I would seriously consider leaving negative feedback since if he is not going to take the time to read and then leave neutral feedback he is hurting those who try and describe items as best as possible...

Alex

exact33 wrote:

As an avid ebay seller some sometimes buyer I think that disclosure of the drill hole is all that you needed to do and it was his bad for not reading the whole way through. I try to put in the description cd and insert status so people who are bidding can make an informed decision. If you choose not to read it than it is all your fault for not paying attention...

I got a neutral from a lady recently because i shipped it to the confirmed paypal address. She was annoyed because i sent it exactly as paypal put it and not addressed to someone else living at the home. Found out later someone had stolen her car and she was having a bad day...

Did you leave feedback for him? I would seriously consider leaving negative feedback since if he is not going to take the time to read and then leave neutral feedback he is hurting those who try and describe items as best as possible...

Alex

I had already left positive feed back. He paid quickly and since it was a brand-new cd, I figured, "What could possibly go wrong with the transaction"? Live and learn I guess.

Yeah, I agree. If you disclosed there was a hole in the case, you are in the right. I'd leave negative too.

ebay is a funny animal - mostly since your dealing with all types of people. While the model is great there is something to be said for dealing with people face to face. You did the right thing and people are just cranky. I have gotten some negatives from people who just did it out of spite - one of them sold me a cdr when saying it was a normal cd and he left a negative just because i did it to him. I figure that all the positive feedback generally gives the right impression and if not then the people can go somewhere else..

Alex

Quote :

Not only was this in the picture, but also in the description. I was totally upfront about it. After I received the neutral feedback, I contacted the buyer and asked them about it. His reply was "Oh, I guess I missed that. My bad".

To me, this absolves you. What a bum deal. If I sell one like that I disclose it.....but I do it in bold or colored letters. I want no confusion.

Personally, I don't mind a tiny hole as long as I know up front. It will depend on what I'm buying. I'm not a collector per se and also I keep them for myself forever but not as a pure collector so a small hole doesn't matter....

I don't. Like I've said before, back art is more important than cover art. I need to see that spine when I'm looking through my racks. Haha.

EBay, however, needs to change thier policy on issues like this. No user should be able to give nuetral or negative feedback about something that was in the auction description. That is their fault. This is why I generally don't leave feedback first. This guy would be receiving a negative from me if he posted that on my feedback.

I have yet to sell anything on eBay (though I am certainly planning to) but have registered.

As for cases, if there is something wrong with it, I just replace it.

I already have it in my head to disclose everything about what I will sell in the description.

Cases : I personally hate getting cracked ones, I can even live with a damaged outside case but when all the teeth on the inner tray are broken it annoys me to no end, as sometimes them teeth get under the disc itself and scratch it.

It came to a stage that I was buying packages of 100 Jewel cases from Germany, I wont send cracked cases myself in the post to anyone, unless by chance the CD is sealed and you ask the buyer if he wants it replaced.

Its a real pain in the bunghole when buyers on Ebay WONT read the discription fully, if you are sellling on Ebay NEVER leave feedback first, even if ytou never get feedback for an item, id rather have no feedback than have some bunghole give me negative after I leaving him some.

one case with me last week on ebay was typical of numpty buyers. I sold 7 CDs to a guy and only charged him €6 for postage and I registered the package also, well I sent them with out cases (think of the sheer weight of 7CDs) and he left feedback first saying that I never sent the jewel cases, however he only left feedback on a couple of the CDs not on all 7 so it looked worse for me if you understand, so because he left feedback first I was able to reply on my own and I slated him (he did leave positive feedback but threw in them comments too)

It is my personal opinion that EBay is full of those who try to take advantage of others. Inflated prices and giving negative feedback such as this has turned the marketplace there into a cesspool.

spectrefate wrote:

It is my personal opinion that EBay is full of those who try to take advantage of others. Inflated prices and giving negative feedback such as this has turned the marketplace there into a cesspool.

Your probably right on some accounts. However, the stuff I plan on selling on eBay I am working on making the prices as unreasonable (on me) as possible. For example: I'm going to sell all of my old baseball card collection but once I find the book value of all my major cards I'm going to reduce the mint cards by 50%, less than mint 33% and common cards @4 for a penny. In other words I'm giving up items for much more money than they are worth (and many will go way up in value w/in the next few decades). The thing I believe is that used items should cost more than half of their worth while new unless the item in question is VERY rare (like a Mastedon CD, a Nolan Ryan Rookie Card, a vase from the Ming Dynasty, or a Britney Spears duet with Rob Halford featuring the members of Morbid Angel ).

I didn't mean to insinuate that ALL EBay sellers are scam artists, there are some that are legit which I am sure you are DallasBlack. But EBay is riddled with drop order sellers like caiman and moviemarz that somehow are allowed to operate strictly because of the volume they sell. Check these folks' feedback and it is outrageous how many buyers are scammed by those kind of sellers.

spectrefate wrote:

I didn't mean to insinuate that ALL EBay sellers are scam artists, there are some that are legit which I am sure you are DallasBlack. But EBay is riddled with drop order sellers like caiman and moviemarz that somehow are allowed to operate strictly because of the volume they sell. Check these folks' feedback and it is outrageous how many buyers are scammed by those kind of sellers.

No problem, as others have said before, it is easy to misinterpret (sic) others on these kinds of fourums which is why I try to make all my replies as friendly as possible (hence the little joke at the end of my reply).

Eyesore wrote:

I don't. Like I've said before, back art is more important than cover art. I need to see that spine when I'm looking through my racks. Haha.

EBay, however, needs to change thier policy on issues like this. No user should be able to give nuetral or negative feedback about something that was in the auction description. That is their fault. This is why I generally don't leave feedback first. This guy would be receiving a negative from me if he posted that on my feedback.

I don't always leave feedback first, it usually depends on the item I sold. But like I said, it was a new cd, he paid quick, I figured all was cool. And it was only a neutral, not a negative. It's not like it was a rare collectible either. The cd in question was Finger Eleven's Them vs.You vs. Us., the very same version you could pick up at any FYE or Best Buy. Some people are just jerks I guess.

I don't care about hole punch/cut out's/bmg issues as long as the seller says so.

I think the main reason this bothers people is because it means that it was discounted/free at one point. I know I hate getting a bmg press when I pay fair market price for a CD online.

I've received a negative feed abck on QXL (a norwegian equivalent to ebay). The buyer didn't want to buy the tiem after all, caliming he had cleaned out his room, and found the CD single he was going to buy from me there. Heck, the thing would have cost him 3$ with shipping! Was that so much to hazzle for? So I left him a negative feedback, and he did the same back to me, saying I was selling him junk!

Locky wrote:

Cases : I personally hate getting cracked ones, I can even live with a damaged outside case but when all the teeth on the inner tray are broken it annoys me to no end, as sometimes them teeth get under the disc itself and scratch it.

Oh, I hate those! Haha. I generally don't mind cracks in cases, as long as it's not huge, but the teeth on tray missing really does suck. A lot of CDs shipped from Europe are damaged like this, unless they're packed really well. Ever buy a CD from the UK and gotten it in an envelope that looks like a padded envelope, but it's missing the padded part? Haha. I never understood that one.

Anyway, luckily I have a friend that buys a ton of music like me, but he keeps it all in those Case Logic booklets. He gives me the back art, digipacks, and jewelcases.

I DONT CARE.

[quote="Eyesore"]

Locky wrote:

Anyway, luckily I have a friend that buys a ton of music like me, but he keeps it all in those Case Logic booklets. He gives me the back art, digipacks, and jewelcases.

Up until recently that is exactly what I did. However while going through them to see which ones I can part with I saw markings that don't wipe off. Except for my DVDs (I have too many to put on shelves at this point in my life) I will never keep them in booklets ever again as to preserve my music (as long as the music is on my computer I don't need immediate access to them).

i like to have immaculate cases cos you dont pay good money for crappy cases

TheGooch wrote:

i like to have immaculate cases cos you dont pay good money for crappy cases

For me at least, the case is not as important as the cover and the disc itself. If the disc is crap and the booklet is missing pages, mangled, or is not present at all; then I declare open war!!!!

I used to buy cds on ebay of back log stuff I needed. I got tired of getting raped on mailing cost. I mail cds to people all of the time, mailing cost for ebay sellers is not cool with me. I once overnighted 1 cd to a guy in Brazil-for 3.50$, so to pay those prices for mailing in the USA nooooo way haha-TJ